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Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers
A) DataRaptor Transform
B) Expression Set
C) DataRaptor Extract
D) Decision Matrix
2. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A) DataRaptor Extract Action
B) DataRaptor Post Action
C) DataRaptor Transform Action
D) Radio
E) Select
3. A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
A) DataRaptor Transform
B) DataRaptor Extract
C) Calculation Procedure
D) Calculation Matrix
4. A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
A) DataRaptor Extract Action
B) DataRaptor Post Action
C) Integration Procedure Action
D) HTTP Action
5. A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?
A) Using a complex search algorithm
B) Using a simple search ..
C) Based on static values set up during configuration
D) Based on dynamic inputs from Omniscript fields
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B,D,E | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: D |
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