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Avaya 3102 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam |
| Exam Number: | 3102 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-based questions, Multiple choice |
| Real Exam Qty: | 60-70 |
| Related Certifications: | Avaya Aura Certification Track Avaya Certified Implementation Specialist (ACIS) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE proctored exam (online or test center) |
| Pre Condition: | Recommended experience with Avaya Aura core components, SIP fundamentals, and enterprise telephony administration |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - System monitoring
|
| Security and System Maintenance | - Security configuration
|
| Session Manager Configuration | - SIP routing and dial plan
|
| Avaya Aura Architecture Overview | - Network and deployment architecture
|
| System Manager Administration | - Configuration management
|
3102 Exam Questions and Study Options
Whichever matches your habits — all three are built around the same Avaya Aura Session Manager and System Manager Implementation and Maintenance content. The PDF version suits paper readers: print it out, mark it up, and share pages with a study partner. The PC test engine suits computer-based learners: it simulates the real exam scene, lets you set a time limit like the live 3102 exam, flags your mistakes, and reminds you to re-practice them daily. The online APP includes every software function and runs on Windows, Mac, Android, and iOS. Choose the one you will actually use every day.
The 3102 exam contains 60-70 questions to be completed in 90 minutes minutes. That pace is exactly what the PC test engine's timed mode trains — set the same limit in practice, and the real clock stops being a surprise.
The official outline divides the 3102 exam into weighted domains, including:
- Maintenance and Troubleshooting ()
- System Manager Administration ()
- Avaya Aura Architecture Overview ()
The Avaya Aura Session Manager and System Manager Implementation and Maintenance practice questions at PassExamDumps follow these same objectives, whichever of the three study formats you use.
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Recommended experience with Avaya Aura core components, SIP fundamentals, and enterprise telephony administration
The 3102 exam is the official assessment behind the Avaya Aura Session Manager and System Manager Implementation and Maintenance certification from Avaya. Many IT professionals pursue it as a step toward leadership roles, because the credential verifies practical command of the published objectives. Solid preparation — not luck — is what carries candidates through it.
Avaya Aura Session Manager and System Manager Implementation and Maintenance Sample Questions:
Review the output of the command shown in the exhibit.
Which command is used to generate these results and what does it tell you?
- A. statapp displays the current status of the Session Manager services.
- B. swversion displays the Session Manager Release information.
- C. traceSM displays a ladder trace of the SIP requests going in and out of the Session Manager.
- D. smconfig displays the network information and status the Session Manager.
- E. initDRS displays the Session Manager Node registration and data replication.
Correct Answer: D 🗳️
Which two wildcard characters does Session Manager allow to specify a location pattern? (Choose two).
- A. "*" (star/asterisk)
- B. "%" (percentage)
- C. "$" (dollar)
- D. "#" (pound/hex)
- E. "X"
Correct Answer: A,E 🗳️
While performing routine maintenance a technician has had to re-install System Platform.
Which statement describes what must be done next?
- A. The SMGR Template must be installed.
- B. The Dom-0 must be installed, followed that order) by the utilities domain and then the SMGR Template (in that order).
- C. The utilities domain must be installed, followed by the SMGR Template (In that order),
- D. The SMGR Template must be installed, followed by the utilities domain (in that order),
Correct Answer: A 🗳️
The Data Replication Service replicates data from the master database to local copies of the database on each Session Manager instance. It is important that the master and local database are synchronized.
How would an administrator check that the databases are synchronized?
- A. Check the status of the Replica Group
- B. Execute the 'Test Postgres database sanity' maintenance test
- C. View the Session Manager Security Module status.
- D. Run initDRS
Correct Answer: A 🗳️
Which two statements describe how adaptations affect the routing of a request? (Choose two)
- A. Session Manager making the routing decisions before applying any administered incoming adaption
- B. Session Manager making the routing decisions after applying any administered outgoing adaption
- C. Session Manager making the routing decisions before applying any administered outgoing adaption
- D. Session Manager making the routing decisions after applying any administered incoming adaption
Correct Answer: C,D 🗳️
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