PDF Version DemoA Avaya certification carries authority that no self-description can match. The Avaya Aura® Contact Center Administration exam is how you earn it, and the 61 practice questions at PassExamDumps are built to get you there.
Avaya 3300 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Contact Center Administration Exam |
| Exam Number: | 3300 |
| Real Exam Qty: | 60 - 65 |
| Passing Score: | 69% - 70% / 700 out of 1000 |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Price: | $125 - $150 USD |
| Related Certifications: | ACIS - Avaya Aura Contact Center ACSS - Contact Center Integration |
| Recommended Training: | Avaya Official Training: Avaya Aura Contact Center Administration Avaya Aura Contact Center Documentation |
| Exam Registration: | Pearson VUE Registration Avaya Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of Avaya Aura and contact center operations |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100142082 |
Avaya 3300 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Architecture & Components | 20% | - Core components: CCMA, CCM, Media Server, Communication Manager - Avaya Aura Contact Center (AACC) architecture - Protocols and integration points |
| Topic 2: Reporting & Statistics | 10% | - Real-time and historical reporting - Report generation and customization - Key performance indicators |
| Topic 3: Maintenance & Troubleshooting | 20% | - Logs, traces, and diagnostic tools - Routine system monitoring and health checks - Common faults and resolution procedures |
| Topic 4: Service Creation & Scripting | 20% | - Service Creation Environment (SCE) fundamentals - Script design, testing, and deployment - Variables, expressions, and intrinsics |
| Topic 5: Configuration & Administration | 30% | - Call routing and CDN configuration - Agents, agent groups, and skillsets configuration - Contact Center Manager Administration (CCMA) navigation - Access and partition management |
Avaya 3300 Exam: Your Questions, Straight Answers
Avaya Aura® Contact Center Administration is an official Avaya exam, catalogued under the code 3300. Passing it earns you the ACSS - Avaya Aura Contact Center certification at the Specialist level. It also connects with ACIS - Avaya Aura Contact Center, ACSS - Contact Center Integration. The credential carries the vendor's authority, which is why it keeps opening doors for the people who hold it.
Yes, and for every version. PassExamDumps provides free demos of the Avaya Aura® Contact Center Administration material so you can compare the PDF, SOFT, and online formats before deciding. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.
Avaya Aura® Contact Center Administration gives you 60 - 65 questions inside 90 minutes. Rather than cramming mechanically, rehearse the pace actively: the PassExamDumps SOFT engine teaches through timed exercises, so flagging, skipping, and returning become reflexes before exam day rather than improvisations during it.
Passing Avaya Aura® Contact Center Administration requires 69% - 70% / 700 out of 1000, and official registration costs $125 - $150 USD. Since every retake bills the full $125 - $150 USD again, the sensible sequence is practice first, book second. When your PassExamDumps practice scores clear the requirement across repeated sessions, the exam stops being a gamble.
No mandatory prerequisites; recommended basic knowledge of Avaya Aura and contact center operations
Vendor rules change over time, so confirm the current conditions before registering on the official exam page.
Registration for Avaya Aura® Contact Center Administration is handled through the official channels below.
When scheduling, note that the exam is delivered Online proctored or onsite at Pearson VUE test centers.
Avaya recommends the following training for Avaya Aura® Contact Center Administration candidates.
- Avaya Official Training: Avaya Aura Contact Center Administration
- Avaya Aura Contact Center Documentation
Pair any training with the 61 practice questions in the PassExamDumps 3300 package; active exercise is what makes learned material retrievable under exam pressure.
A 100% money-back guarantee covers you under stated conditions. Take the Avaya Aura® Contact Center Administration exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is safe and fast: payment runs through a secure environment, files unlock for download at once, and everything is emailed to you within one minute. If nothing arrives within 2 hours, check spam and consult our online service. Installation is unlimited across your computers.
Avaya Aura® Contact Center Administration is divided into 5 official domains, led by Reporting & Statistics (10%), Service Creation & Scripting (20%), and Maintenance & Troubleshooting (20%). The complete breakdown is above on this page; candidates who study the syllabus first waste the least time later.
Avaya Aura® Contact Center Administration Sample Questions:
A customer with Avaya Aura Contact Center would like to use expressions in their script.
When used in a script application, which three expressions require an accompanying END expression? (Choose three.)
- A. WHERE EQUALS
- B. IF
- C. EVENT HANDLER
- D. GIVE IVR
- E. SECTION
Correct Answer: A,B,C 🗳️
A customer with Avaya Aura Contact Center has a list of holidays that change on a yearly basis. This list will be referenced on multiple scripts.
Which statement describes how to reference these dates on a script for easy updating?
- A. Create a global variable of the type Date.
- B. Create a wild call variable of the type Integer.
- C. Create a call variable of the type Date.
- D. Create either a global or call variable of the type String.
Correct Answer: A 🗳️
A customer with Avaya Aura Contact Center wants to create a script using Intrinsic. The script will contain screening based on the how many calls are currently queued.
Which category of Intrinsic would be used to accomplish this?
- A. Call
- B. Time
- C. Skillset
- D. Traffic
Correct Answer: D 🗳️
A customer with Avaya Aura Contact Center Is attempting to add a new activity code to the system but receives a system error stating that the maximum number of activity codes allowed has been exceeded.
Under which option within the Configuration component would the customer look, to determine the maximum number of allowed activity codes?
- A. Global Settings
- B. Threshold Classes
- C. Real Time Statistics
- D. Historical Statistics
Correct Answer: D 🗳️
X customer with Avaya Aura Contact Center wants to create variables for use In script and flow applications.
What are the limitations of creating global and call variables?
- A. Maximum 100 global variables, No stated maximum to call variables
- B. Maximum 100 global variables, maximum 100 call variables
- C. No stated maximum to global variables, maximum 100 call variables
- D. Maximum 1000 global variables, maximum 100 call variables
Correct Answer: A 🗳️
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