Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) - 642-427

Cisco 642-427 test insides dumps
  • Exam Code: 642-427
  • Exam Name: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
  • Updated: Jul 29, 2026
  • Q & A: 301 Questions and Answers
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Free Download Pass 642-427 Exam Cram

Cisco 642-427 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Advanced Features and Applications20%- Call Control Discovery (CCD) and SAF
- Media resources, voice quality, and QoS issues
- Extension Mobility Cross Cluster
Topic 2: Troubleshooting Methodology and Tools20%- Systematic troubleshooting approach
- Monitoring and diagnostic tools: RTMT, Serviceability, traces, logs, debugs
Topic 3: CUCM and Registration Troubleshooting25%- Endpoint and IP phone registration issues
- Gateway and trunk registration (SIP, H.323, MGCP)
- CUCM service availability and database replication
Topic 4: Call Setup and Dial Plan Troubleshooting25%- Globalized call routing and number transformation
- Dial plan, route patterns, partitions, CSS, translation rules
- Intrasite, intersite, and off-net call failures
Topic 5: Integrated Solution Troubleshooting10%- Unity Connection integration issues
- Presence and IM service troubleshooting
Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which troubleshooting step do you take after you define that the problem is a failed call setup?

A) Gather the facts about the situation.
B) Consider all the possibilities.
C) Implement an action plan.
D) Create an action plan.


2. You are trying to register Media Gateway Control Protocol (MGCP) gateway with the Cisco CallManager version 3.0(5)a. To register, you execute the following commands:
mgcp
mgcp call-agent 192.168.10.1
ccm-manager mgcp
However, the MGCP gateway still does not register with the Cisco Call Manager. Which two steps should you perform next? (Choose two.)

A) Verify the address for the Cisco CallManager.
B) Restart the MGCP gateway services.
C) Upgrade the Cisco CallManager version.
D) Run the ping command.
E) Reboot Cisco CallManager.
F) Use Cisco CallManager name instead of IP address.


3. CRTP can compress some specific headers. What are they? (Select three.)

A) RTP
B) Data link
C) UDP
D) IP
E) TCP
F) sRTP


4. Refer to the exhibit.

When a call is placed to extension 3001, the associated remote destination 907700990255 does not ring.
Which CSS is responsible for extending the call to the remote destination?

A) The Calling Party Transformation CSS is responsible
B) The Calling Search Space and the Rerouting Calling Search Space are concatenated to determine where the call should be extended
C) The Rerouting Calling Search Space is responsible
D) The Calling Search Space is responsible.


5. Partition A contains four route patterns. The calling search space assigned to Device B contains only Partition A.
When Device B dials 1136, which of the route patterns will be selected?

A) 1[14]XX
B) 1[^2-8]XX
C) 11X!
D) 1[1-4]XX


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D
Question # 3
Answer: A,C,D
Question # 4
Answer: C
Question # 5
Answer: C

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