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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Customer success and solution delivery - Scalability and maintainability |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
大規模なグローバル企業であるCloud Kicks(CK)は、世界中のオフィスに勤務する従業員向けに、複雑なSalesforceのリリースを展開している。
コンサルタントは、CKがこの対象者をトレーニングする際に、どの手法を用いるよう推奨すべきでしょうか？
- A. アプリ内ガイダンスを設定します。
- B. Trailheadとドキュメントを活用しましょう。
- C. トレーナー養成セッションを実施する。
Correct Answer: C 🗳️
Cloud Kicks(CK)におけるSales Cloudの実装が稼働を開始しました。
エンドユーザー向けのトレーニングは完了しました。IT関係者はプロジェクトの技術的な側面について承認しました。CK管理者は引き続きコンサルタントに連絡を取り、販売プロセスに関する質問をしています。
コンサルタントは何をすべきでしょうか？
- A. CKにサポート契約を購入することを提案します。
- B. 管理者と知識移転を実施します。
- C. 管理者にSalesforceのインストラクター主導のトレーニングを受講することを推奨します。
Correct Answer: B 🗳️
Cloud Kicks(CK)の営業担当者は、取引先の割引額が反映された商談金額を確認する必要があります。CKの営業担当者は地域が異なり、使用する通貨も異なります。そこで、コンサルタントが商談にカスタム数式フィールドを作成します。
商談レコードとアカウントレコードの通貨が異なる場合、カスタム数式はどの通貨を値として使用しますか？
- A. ユーザー通貨
- B. 企業通貨
- C. 機会通貨
Correct Answer: C 🗳️
前回の要件定義会議で、Cloud Kicksのチームメンバーは来週開催されるカンファレンスに参加する予定だと述べた。
コンサルタントはこのニュースに対し、どのような対応を取るべきでしょうか？
- A. クライアントに要件の承認を求め、構築フェーズを開始します。
- B. プロジェクト計画を更新し、関係者に伝達する。
- C. ダウンタイムを利用して、ユーザー受け入れテスト (UAT) スクリプトを開発してください。
Correct Answer: B 🗳️
Cloud Kicksは、商談が「失注」とマークされた場合、報告のために必ず理由が記録されるようにしたいと考えています。コンサルタントはどのような提案をすべきでしょうか？
- A. マネージャーによる口頭でのフォローアップのみ
- B. クローズ済み損失ステージに関連付けられた検証ルールを持つ必須フィールド
- C. チャット投稿のリマインダー
Correct Answer: B 🗳️
