Apple OS X Support Essentials 10.9 - 9L0-415

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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. Internet Accounts preference is the primary interface in OS X for configuring built-in network applications.

A) What options can you select from during the OS X Mavericks installation?
B) What's the primary interface for configuring network service applications?
C) What's a profile? How are profiles managed?
D) What's used to identify a Wi-Fi network?

2. The volume formats supported as system volumes for OS X are Mac OS Extended (Journaled) and Mac OS Extended (Journaled, Encrypted).

A) Which changes are made when OS X Safe Boots?
B) What does OS X use bundles or packages for?
C) What types of files are omitted from Time Machine backups?
D) What two volume formats are supported for an OS X system volume?

3. How does the OS X built-in firewall work?

A) The OS X built-in firewall inspects each incoming network connection to determine if it's allowed. Connections are allowed or denied on a per-application basis.
B) Network services are established using a common network protocol. The protocol
specifies which TCP or UDP port number is used for communications.
C) The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
D) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.

4. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

A) Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?
B) How can you acquire the OS X Mavericks installer?
C) What are the system requirements for using FileVault 2?
D) How can you reset a user's home folder permissions?

5. You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?

A) Choose Startup Disk in the OS X Utilities window, and select a startup volume.
B) Choose Terminal from the Utilities menu, type startupdisk -[volume name] and press Return.
C) Choose Startup Disk from the Apple menu, and select a startup volume.
D) Choose Disk Utility from the Apple menu, and select a startup volume.

Solutions: