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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs Analysis & Solution Design | 30% | - Match workloads to storage architectures - TCO and ROI analysis - Assess business and technical requirements - Capacity planning and performance considerations |
| IBM Storage Portfolio and Solutions Overview | 25% | - Enterprise disk systems (DS8000, Storwize, XIV) - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Tape and archive solutions - Data protection and continuity offerings |
| Product Features, Benefits & Use Cases | 25% | - Integration with cloud and hybrid environments - Functionality and differentiation of key products - Data reduction technologies - High availability and replication options |
| Sales Positioning & Competitive Differentiation | 20% | - Compare against competitor solutions - Value proposition and customer pain points - Technical and delivery assessment process - Financing and acquisition options |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
Which two IBM storage offerings support OpenStack? (Choose two.)
A. ProtecTIER
B. FlashSystem 840
C. TS3500
D. Storwize family
E. XIV
Question 2
In a customer briefing, you present the ability to reduce storage capacity using Real-time Compression as an option to lower hardware costs.
How should you describe this capability?
A. It is an IBM Spectrum Protect based compression feature.
B. It is a standard algorithm for IBM disk and tape devices.
C. It is a compression and deduplication feature for ProtecTIER.
D. It is a premium option for Storwize V7000 and IBM Spectrum Virtualize.
Question 3
Which software plug-in allows storage reporting into the Windows Server?
A. IBM TotalStorage support for Microsoft Volume Shadow Copy and Virtual Disk Service
B. IBM Storage Device Driver for VAAI
C. IBM Storage Management Console for VMware
D. IBM Storage Management Pack for SCOM
Question 4
Which EMC product is comparable to IBM Spectrum Control?
A. EMC SRDF
B. EMC ViPR
C. EMC VPLEX
D. EMC VSPEX
Question 5
A customer asks you if IBM has a self-service cloud provisioning solution.
Which solution should you recommend?
A. IBM SmartCloud Storage Access
B. Elastic Storage
C. OpenStack
D. IBM Spectrum Protect
Solutions:
| Question 1 Answer: C,E | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A |
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