IIC Essential Skills for the Insurance Broker and Agent - C130

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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. In insurance sales terminology, what is a lead?

A) A broker who aims to meet their clients' needs with products
B) An insurer with an underwriting policy that most closely aligns with a broker's requirements
C) A segment of existing clients who have similar insurance coverage needs
D) A member of a group of potential clients that fits the profile that has been determined as the marketing target

2. What is the role of insurance intermediaries under the law of agency?

A) Confirm with the insurers that all exposures are covered
B) Issue policies on any risk agents deem insurable
C) Balance dual responsibilities to the insurers and to the insureds
D) Act as third parties in insurance contracts

3. An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A) Connect the insured with their loss adjuster to discuss the claim
B) Provide expected settlement values to the insured
C) Advise the insured to contact the ombudsperson
D) Review the policy wordings with the insured

4. Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?

A) Outlined the intermediary's stringent duty of care owed to clients
B) Restructured the content of agency contracts between insurers and intermediaries
C) Established that intermediaries will be held accountable if they provide legal advice
D) Defined special risks and the responsibility the insurer has to limit the intermediary's authority

5. Which statement about the expiry dates of binders is correct?

A) The expiry date must automatically be 30 days from the effective date of the policy.
B) An open expiry date should be used in case the delivery of the formal policy is delayed.
C) To minimize the risk of overlooking an expiring binder, the expiry date should fall on a business day.
D) Binders must include the statement "valid for one year."

Solutions: