Mar-2024 C_C4H630_21 Study Material, Preparation Guide and PDF Download [Q48-Q65]

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Mar-2024 C_C4H630_21 Study Material, Preparation Guide and PDF Download

Free C_C4H630_21 Certification Sample Questions with Online Practice Test

NEW QUESTION # 48
What does the Overview tab display in the customer dashboard?

  • A. All the activities and segments and processing purpose for the customer profile
  • B. Reporting of customer order activities that are part of the customer profile
  • C. Identifiers that are used in matching the customer profile
  • D. Aggregate reports of all activities that are part of the customer profile

Answer: B


NEW QUESTION # 49
You are importing birthday data into SAP Customer Data Platform. What kind of pre-processing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.

  • A. Verification
  • B. Optimization
  • C. Normalization
  • D. Validation

Answer: C,D


NEW QUESTION # 50
You want to provide user access to the SAP Customer Data Platform console using the administration features in the console. How can you do this? Note: There are 2 correct answers to this question.

  • A. By using the Admin Users functionality
  • B. By calling a REST API
  • C. By providing the correct Universe SAML Login configuration
  • D. By supplying the correct OIDC Provider configuration

Answer: A,C


NEW QUESTION # 51
How many segments are allowed per business unit?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: C


NEW QUESTION # 52
Why does SAP Customer Data Platform provide two views of the customer?

  • A. To provide customer activities in one view and profile data in another
  • B. To provide the right profile for every customer experience use-case
  • C. To provide one profile for marketing and another for personalization
  • D. To provide one unified customer profile with two different processing purposes

Answer: C


NEW QUESTION # 53
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.

  • A. Import customer contacts from CRM systems.
  • B. Merge incoming customer data from ERP backend.
  • C. Run marketing campaigns on social media platforms.
  • D. Update customer loyalty level in a loyalty system.
  • E. Run targeted email campaigns based on customer activities and preferences.

Answer: C,D,E


NEW QUESTION # 54
You want to see the total sum of all customer orders for the last 60 days. What is the best way to do this in SAP Customer Data Platform?

  • A. By using Sum reduce array
  • B. By using Sum segment
  • C. By using Sum activity indicator
  • D. By using Sum group

Answer: C


NEW QUESTION # 55
How can you delete a profile from SAP Customer Data Platform?

  • A. Make an HTTP REST API call with delete query to SAP Customer Data Platform passing the customer ID.
  • B. Make an HTTP Delete REST API call to SAP Customer Data Platform withthe customer ID of the Unified Customer Profile view.
  • C. In the console, with System Administrator permissions, go to Administration and select the Unified Customer Profile View and click Delete.
  • D. In the console, look up the profile in the Unified Customer Profile view, go to the Details tab, and click Delete.

Answer: B


NEW QUESTION # 56
What kind of prediction can you select for a predictive indicator?
Note: There are 2 correct answers to this question.

  • A. Customer churn
  • B. Customer order value
  • C. Customer lifetime value
  • D. Customer volume

Answer: A,C


NEW QUESTION # 57
Which of the following statements describe the relationship between workspace, tenants, and business units? Note: There are 2 correct answers to this question.

  • A. A workspace can contain multiple business units.
  • B. A business unit can contain multiple tenants.
  • C. A business unit can contain multiple workspaces.
  • D. A tenant can contain multiple workspaces.

Answer: A,D


NEW QUESTION # 58
Which matching rules does SAP Customer Data Platform preconfigure for both the Contextual Profile view and the Unified Profile view? Note: There are 3 correct answers to this question.

  • A. CRM ID
  • B. CIAM ID
  • C. CDC ID
  • D. C4C ID
  • E. Master Data ID

Answer: A,B,E


NEW QUESTION # 59
In the customer search dashboard in the SAP Customer Data Platform console, you see a customer profile name showing as UNKNOWN. What does this indicate?

  • A. The customer profile is missing first and last name.r
  • B. The customer profile does not have CIAM ID maintained.
  • C. The customer profile name is generated from the identifier cookie ID.
  • D. The customer profile name is only visible in the Unified Customer Profile view.

Answer: A


NEW QUESTION # 60
What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.

  • A. Respect
  • B. Activate
  • C. Unify
  • D. Modulate
  • E. Optimize

Answer: B,C,E


NEW QUESTION # 61
You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.

  • A. Pass the client-side SSL certificate.
  • B. Pass a constructed JWT as the bearer token.
  • C. Pass the application key and secret as parameters.
  • D. Pass the token generated by OAuth 2.0 protocol.

Answer: A,D


NEW QUESTION # 62
Which query syntax is correct when searching for users in SAP Customer Data Platform?

Answer: A


NEW QUESTION # 63
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics.
Which type of customer profile is best to use in this scenario?

  • A. Master Customer Profile
  • B. Contextual Customer Profile
  • C. Unified Customer Profile
  • D. Single Customer Profile

Answer: B


NEW QUESTION # 64
What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2 correct answers to this question.

  • A. Create new Customer Profile
  • B. Discard data event
  • C. Duplicate Customer Profile
  • D. Raising an error and aborting the entire ingestion operation

Answer: B,C


NEW QUESTION # 65
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