Salesforce Plat-Con-201 Exam : Salesforce Certified Omnistudio Consultant

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A Data Mapper is configured to sort records based on a formula field. Why might this configuration negatively impact performance?

A) Calculation of non-indexed values increases processing time during the query.
B) Sorting operations bypass the internal cache of the OmniStudio engine.
C) Multiple formula evaluations exceed the maximum CPU limit for the session.
D) Integration Procedures require additional memory to parse the sorted JSON.

2. A client wants to display an overview of the customer's assets inside the first step of a "Modify Asset" OmniScript. This overview is already built as a FlexCard. How should an OmniStudio Consultant configure the OmniScript to include the FlexCard?

A) Exclude the dashboard from the OmniScript.
B) Embed the dashboard using an iframe.
C) Rebuild the dashboard using OmniScript Text Blocks.
D) Embed the FlexCard using a Custom Lightning Web Components (LWC) element.

3. A Data Mapper Extract retrieves a list of Cases. The requirement is to output the data in a specific, nested JSON structure:
{"CaseDetails": {"Info": [...]}}
How should an OmniStudio Consultant define this complex output structure?

A) Use a Data Mapper Transform to build the hierarchy after the extraction.
B) Use a Formula to construct the JSON string manually.
C) The JSON structure is automatically determined by the Salesforce object structure and cannot be changed.
D) Define the JSON Output Path in the Output Mapping tab using dot notation to construct the hierarchy.

4. An insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiplecopies of the rating or pricing tables. What is an advantage of calculation procedures that the consultant should highlight in this scenario?

A) Allows AI integration to calculate next best offer using policy attributes
B) Allows aggregate functions
C) Allows multiple versions that will execute based on when the request is made
D) Allows text concatenation using algebraic operators

5. A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves. For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external system the last 5 months in the case description. In what order should the consultant design the elements of the OmniScript to meet these requirements?

A) HTTP Action, Radio Input, Date Input, DataRaptor Post Action
B) Radio Input, Date Input, HTTP Action, DataRaptor Post Action
C) Date Input, Radio Input, HTTP Action, DataRaptor Post Action
D) HTTP Action, DataRaptor Post Action, Date Input, Radio Input

Solutions: