Salesforce AP-203 Exam : Communications Cloud Accredited Professional

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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A) Digital Commerce API
B) Digital commerce SDK
C) Custom API via lightening Out
D) Cart Based API using Omni Out

2. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Advertising sales management
B) Subscriber lifecycle management
C) Multiple subscription management
D) Enterprise sales management

3. United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A) To validate if decomposition works on migrated assets
B) To validate the migrated assets data aligns with assets data model
C) To create inventory items to be used in subsequent MACD.
D) To validate if MACD works on migrated Assets.

4. A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A) Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
B) Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
C) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
D) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system

5. UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A) Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
B) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
C) Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products
D) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

Solutions: