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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Processes Management | |
| Topic 2: System Administration and Maintenance | |
| Topic 3: Troubleshooting and Support Techniques | |
| Topic 4: Network Configuration and Services | |
| Topic 5: User Accounts and File Systems | |
| Topic 6: Installation and Configuration of OS X 10.9 |
Apple OS X Support Essentials 10.9 Sample Questions:
You can deselect the option to "Reopen windows when logging back in" from the logout verification dialog. You can deselect the option to "Close windows when quitting an application" from General preferences. Also from General preferences, you can select the option to "Ask to keep changes when closing documents," which turns off the Auto Save feature.
- A. How can you identify which applications are installed on your Mac?
- B. How can you prevent a user from installing software updates?
- C. How can you identify if a Mac requires a firmware update?
- D. Where can you adjust application Auto Save and Resume options?
Correct Answer: D 🗳️
Bluetooth devices must be paired to each other forcommunication to occur. Bluetoothpreferences in the System Preference application is responsible for pairing your Mac withBluetooth peripherals. You can quickly open Bluetooth preferences from the Bluetooth statusmenu.
- A. What two methods are used to hide items from the Finder?
- B. Which action must take place in order for a Mac to communicate with a Bluetooth peripheral? Where can this be configured?
- C. Which items aren't loaded when OS X Safe Boots?
- D. What are some privacy and security concerns with the Spotlight service?
Correct Answer: B 🗳️
Which OS X Mountain Lion tool can help you create a strong password?
- A. Password Checking, accessible from Parental Controls preferences
- B. Password Audit, accessible from Security preferences
- C. Security Audit, accessible from Directory Utility
- D. Password Assistant, accessible from Users & Groups preferences
Correct Answer: D 🗳️
Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?
- A. CalDAV
- B. Exchange Web Services
- C. MAPI
- D. WebDAV
Correct Answer: B 🗳️
Safe Sleep is a feature of all OS X compatible portable Macs that saves the system's state to permanent storage in cases where the computer's battery drains completely. Power Nap is a feature of Mac systems introduced after mid-2011 that use all-flash storage. Power Nap allows the Mac to automatically wake in a low-power mode so the system can perform a variety of application and system updates.
- A. Which sharing services can OS X provide?
- B. What are Safe Sleep and Power Nap?
- C. What does the master password do?
- D. What happens during system shutdown?
Correct Answer: B 🗳️
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