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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Quotation and Sales Order Management | 8%–12% | - Sales order integration - Document flow and status management - Quote creation and processing |
| User Management | 8%–12% | - Business user setup - Organizational structure - Role and access management |
| Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
Administration and configuration functionality is available in the HTML5 Ul. Determine whether this statement is true or false.
A. True
B. False
Question 2
Administration and configuration functionality is available in the SAP Fiori Client Ul. Determine whether this statement is true or false.
A. True
B. False
Question 3
Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
A. Define the contact person in the Administration work center
B. Define a new service agent
C. Update the contact details in your organization structure
D. Define the contact person in the Service Control Center
Question 4
Which of the following configuration options can you use to restrict Lead conversion actions?
A. Status
B. Qualifications
C. Sources
D. Reasons
Question 5
You need to change the settings for the lead aging notification. What do you have to do?
A. Use the Administrator work center to set up priorities for the notification
B. Use the business configuration work center to modify the number of days of the notification expiration
C. Use the Application and User Management work center to assign users to the notification
D. Use the Sales work center to trigger the time of the notification
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: B |
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