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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Storage Administration and Management | - Storage monitoring and performance management - Volume provisioning and configuration - Capacity planning and optimization |
| IBM Storage Solutions Overview | - IBM storage product portfolio overview - Enterprise storage system components |
| Troubleshooting and Support | - Log analysis and problem determination - Common storage issues and diagnostics - Performance troubleshooting |
| Data Protection and Availability | - Backup and restore concepts - Replication technologies - High availability and disaster recovery |
| SAN and Networked Storage | - Fibre Channel SAN concepts - Zoning, masking, and connectivity - iSCSI and IP-based storage networking |
| Storage Fundamentals | - RAID concepts and data protection mechanisms - Storage architectures and tiers - Basic storage concepts (block, file, object) |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?
A) Five year warranty with 24x7 response (dependent upon machine type).
B) One or three year warranty with 24x7 response (dependent upon machine type).
C) Two year warranty with 9x5 next business day response.
D) One year warranty with 9x5 same business day.
2. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?
A) IBM FlashSystem 840
B) IBM FlashSystem V840
C) DS8870
D) XIV Gen3 with SSD
3. Which type of business continuity does a customer provide who makes nightly flash copies
at the primary data center?
A) Continuous data protection
B) Disaster Recovery
C) Global Mirror
D) Backup Strategy
4. Which data type will have the best compression ration with Real-time Compression?
A) Encrypted data
B) JPEG images
C) File and print
D) Databases
5. What is the minimum number of redundant key servers needed by multiple DS8870s when using disk encryption?
A) 2
B) 4
C) 1
D) 6
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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