Genesys Cloud Certified Professional - Implementation - GCP-GC-IMP

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

A. Yes
B. No

Question 2

Where can you find people in your organization and add external contacts to the organization?

A. Activity
B. Documents
C. Location
D. Directory

Question 3

Select the Access level permission types for workspace membership. (Choose three.)

A. Read Only
B. Collaborator
C. Full Access
D. Partial
E. Contributor
F. Write Only

Question 4

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A. Blackberry OS
B. IOS
C. Windows 10 mobile
D. Android
E. EOS

Question 5

What type of trunk would you configure to connect to AudioCodes phones?

A. WebRTC phone trunk
B. External trunk
C. Network interface trunk
D. Phone trunk

Solutions: