Download Microsoft MS-721 Sample Questions [Oct-2025]
Real MS-721 Exam Questions and Answers FREE
Microsoft MS-721 (Collaboration Communications Systems Engineer) Exam is a beta certification test that is designed to evaluate the skills of professionals who work with collaboration and communication systems. MS-721 exam is intended for individuals who are responsible for designing, deploying, managing, and troubleshooting enterprise communication and collaboration solutions. Collaboration Communications Systems Engineer certification is aimed at professionals who wish to demonstrate their expertise in implementing and managing communication tools within a diverse range of organizations.
NEW QUESTION # 13
Drag and Drop Question
Your company plans hosts a Microsoft Teams live event for a specific group of people.
As part of the initial setup, you need to assign roles to event group members. The members must perform the following tasks:
- Invite attendees
- Moderate Q&A
- Start and stop the live event
What is the least privileged role that can perform each task? To answer drag the appropriate roles to the correct tasks. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 14
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
- A. the Phone numbers node under Voice
- B. the Conference bridges node under Meetings
- C. the Networks & locations node under Locations
- D. the Auto attendants node under Voice
Answer: B
Explanation:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio- conferencing-bridge
NEW QUESTION # 15
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Install Windows Configuration Designer
2 - Use the Provision Surface Hub devices wizard
3 - Save the provisioning package to a USB device
4 - Deploy the provisioning package to Surface Hub
Reference:
https://learn.microsoft.com/en-us/surface-hub/provisioning-packages-for-surface-hub
NEW QUESTION # 16
You have a Microsoft Teams Phone deployment.
You assign a Microsoft 365 E5 license to a user named User1.
You need to enable User1 for Direct Routing.
Which PowerShell cmdlet should you run?
- A. Set-CsOnlineVoiceUser
- B. Set-CsCallingLineIdentity
- C. Set-CsUserServicesPolicy
- D. Set-CsPhoneNumberAssignment
Answer: D
NEW QUESTION # 17
You have a Microsoft 36S ES subscription and a Microsoft Teams deployment.
You have the Global (Org-wide default) events policy as shown in the Global events policy exhibit. (Click the Global events policy tab.)
You have an events policy named Policy1 as shown in the Policy 1 exhibit (Click the Policy1 tab.) The subscription contains the users shown in the following table.
For each of the following statements, select Yes if True. Otherwise select No. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 18
You are configuring the new call queue to replace the response group.
Which setting should you disable to ensure that the agents can receive calls from the call queue?
- A. Conference mode
- B. Attendant routing
- C. Round robin
- D. Music on hold
Answer: A
Explanation:
Topic 3, Contoso, Ltd. (NEW)
Overview
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing [VTC) devices.
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.
NEW QUESTION # 19
Your company has a Teams Phone deployment.
The network team at the company completes a local internet breakout for Teams traffic.
To validate the configuration, you review the Call Debug log shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 20
You have a Microsoft Teams Phone deployment.
You implement Teams Rooms on Windows.
You need to apply a custom theme to the display of Team1 Rooms on Windows.
What should you configure?
- A. a configuration profile
- B. a SkypeSettings.xml file
- C. a LayoutModification.xml file
- D. a team template
Answer: B
Explanation:
https://learn.microsoft.com/en-us/microsoftteams/rooms/custom-backgrounds
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file
NEW QUESTION # 21
Your company has a Microsoft Teams Phone deployment.
The company has a direct inward dial (DID) phone number range of +14035554300 to
+14035554329.
Phone numbers +14035554310 to +14035554325 are assigned to Teams users, auto attendants, and call queues.
You need to ensure that when an unassigned number is dialed, the caller is forwarded to a call queue named Reception.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set Routing options to Person in organization and assign the Reception call queue.
- B. Add the DID range of +14035554300 to +14035554329 to the phone number range.
- C. Set Routing options to Voice application and assign the Reception call queue.
- D. Add the DID range of +14035554300 to +14035554309 to the phone number range.
- E. From the Microsoft Teams admin center, select Phone numbers, select Numbers, and then select Add.
- F. From the Microsoft Teams admin center, select Phone numbers, select Routing rules, and then select Add a new rule.
Answer: B,C,F
Explanation:
If a specified pattern/range contains phone numbers that are assigned to a user or resource account in the tenant, calls to these phone numbers will be routed to the appropriate target and not routed to the specified unassigned number treatment. There are no other checks of the numbers in the range.
https://learn.microsoft.com/en-us/powershell/module/teams/new-
csteamsunassignednumbertreatment?view=teams-ps
NEW QUESTION # 22
You have a Microsoft Teams deployment.
You notice that users erroneously create a live event when attempting to create a meeting from the Teams client calendar.
You need to disable live events for all users.
What should you modify from the Microsoft Teams admin center?
- A. customization policies
- B. live events policies
- C. meeting policies
- D. Live events settings
Answer: B
NEW QUESTION # 23
Drag and Drop Question
A user uses the Microsoft Teams client on a Windows device.
The user reports call quality issues.
You need to send the diagnostics logs to Microsoft support to troubleshoot the issues.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 24
Your company has a Microsoft 365 E5 subscription that uses Microsoft Teams.
The company has a department named HR.
You need to ensure that when a user in the HR department creates a highly confidential meeting, a watermark is applied to the recording.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Assign an Azure Active Directory Premium P2 license to the HR department users.
- B. Assign a meeting template policy for the HR department users.
- C. Assign a customization policy for the HR department users.
- D. Assign a Microsoft Teams Premium license to the HR department users.
- E. Assign a meeting policy for the HR department users.
- F. Assign an Azure Information Protection Premium P2 license to the HR department users.
Answer: D,E
Explanation:
Watermark requires a Teams Premium license and it is enabled in a Meeting Policy:
https://learn.microsoft.com/en-US/microsoftteams/settings-policies-reference?WT.mc_id=TeamsAdminCenterC
NEW QUESTION # 25
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?
- A. Migrate all the users to Teams.
- B. Schedule a port order for the phone numbers of all the users.
- C. From the Microsoft Teams admin center, order phone numbers for all the users.
- D. From the Microsoft 365 admin center, purchase Communications Credits for all the users.
Answer: B
Explanation:
As the users have to keep their current numbers and you only can assign numbers with calling plans, that are already available in the Tenant, you have to make a request for porting the numbers into the tenant first.
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone- numbers-to-teams
NEW QUESTION # 26
You have a Teams Phone deployment that contains two sites named Site1 and Site2. Each site has a Session Border Controller (SBC).
You have a user named User1.
User1 relocates from Site1 to Site2 and is assigned a new phone number.
You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.
What should you change?
- A. the calling policy
- B. the voice routing policy
- C. the dial plan
- D. the caller ID policy
Answer: B
NEW QUESTION # 27
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You plan to deploy phones to a shared common area.
You need to ensure that users can temporarily sign in to each phone and automatically sign out during inactivity.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 28
You have a Microsoft Teams deployment.
You have the users shown in the following table.
You need to identify which users meet the following requirements:
* Can assign watermarks to meetings.
* Can configure end-to-end meeting encryption.
Which users should you identify?
- A. User1.User2. andUser3
- B. User3 only
- C. User1 only
- D. User2 and User3 only
- E. User2only
Answer: E
NEW QUESTION # 29
You have a Teams Phone deployment.
When you review the Server - Client summary reports in Teams, you discover that Wired inside data is unavailable as shown in the following exhibit.
You need to review the monthly and daily trends in the reports.
What should you do?
- A. From the Microsoft Call Quality Dashboard, upload the Building data file.
- B. From the Microsoft Teams admin center, upload reporting labels.
- C. From the Microsoft Call Quality Dashboard, upload the Endpoint data file.
- D. From the Microsoft Teams admin center, configure the network topology.
Answer: C
NEW QUESTION # 30
Drag and Drop Question
You have a Teams Phone deployment for a company. The company uses Teams Rooms on Windows. The manager of the company wants to be able to view diagnostic data related to meetings conducted on one of the Teams Rooms devices. This is because the meetings' organizer is experiencing voice lag and their video does not show for all attendees.
You need to fulfill the manager's request.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of possible actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
To fulfill the manager's request, you should first access the Teams Devices section in the Teams admin center. This section is the place where you can manage your company's Teams Rooms, Teams Phones, Teams Displays, Teams Panels, and Teams Session Initiation Protocol (SIP) devices.
Next, you should access the Teams Rooms on Windows subsection. This section is the place where you can view a list containing all your Teams Rooms devices that run on the Windows operating system (OS), including the device for which the manager wants to configure the settings.
You should then select Edit Settings. This action is performed after selecting the required device, where you can view a list of settings related to the device that you can monitor.
Finally, you should turn on Send logs with feedback. Turning on this option will enable the manager to view diagnostic data related to the meetings conducted on the Teams Rooms device, as required.
You should not turn on the Email address for logs and feedback. This option will enable you to receive logs via email. Nothing within the scenario mentions how the manager wants to receive logs.
You should not access the Health status field. This action is performed in the Teams Rooms on Windows subsection where you will be able to view the health status of your Teams Rooms device when selecting it. This does not meet the scenario's requirement.
NEW QUESTION # 31
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- A. From the Microsoft Teams admin center configure a new caller ID policy
- B. Set Replace the caller ID with to Resource account
- C. Set Calling Party Name to the organization name.
- D. Set Override the caller ID policy to On.
- E. From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
Answer: A,B,D
Explanation:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A) Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E) Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the following: (D) User's number: Display the user's number.
Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field, called Replace the caller ID with this resource account. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it may take a few minutes before the resource account is available for selection.
7. Select Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
NEW QUESTION # 32
You use Microsoft Teams live events.
You configure a live events policy as shown in the following exhibit.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: only employees
In the exhibit we see: Who can join scheduled live events: Everyone in the organization Box 2: subtitles in different languages We see: Transcription for attendees: On Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
NEW QUESTION # 33
Your company uses Microsoft Teams live events for online employee training sessions.
During the last live event, there were 100 attendees in a remote office. The attendees reported connectivity issues.
You discover that the internet connection at the remote office was saturated.
You need to minimize the impact of live events on the internet links of the remote office.
What should you do?
- A. Configure a network roaming policy.
- B. From Meeting policies, modify Media bit rate (KBs).
- C. Configure Quality of Service (QoS).
- D. Configure a video distribution provider eCDN.
Answer: D
Explanation:
https://learn.microsoft.com/en-us/ecdn/intro
NEW QUESTION # 34
You need to provide Microsoft learns users with the ability to perform PSIN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?
- A. Office 365 E3 or Office 365 E5
- B. Office 36SE3 or Microsoft 365 E3
- C. Microsoft 365 E5 or Office 365 E5
- D. Microsoft 365 £3 or Microsoft 365 E5
Answer: B
NEW QUESTION # 35
Drag and Drop Question
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing.
The solution must only allow calling within the United States and Canada for a user named user1contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
Configuration steps:
1. Create a single PSTN usage.
2. Configure three voice routes.
3. Create a voice routing policy.
4. Assign the policy to a user.
Step 1: Add a PSTN usage record named Record1.
Create the "US and Canada" PSTN usage.
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Direct Routing, and then in the upper-right corner, select Manage PSTN usage records.
2. Click Add, type US and Canada, and then click Apply.
Step 2: Create a voice route that has a dialed number pattern of ^\+1(425|206)(\d{7})$ US and Canada use the number pattern ^\+1(425|206)(\d{7})$.
Example. To create the "Redmond 1" route, in a PowerShell session in Skype for Business Online, enter:
New-CsOnlineVoiceRoute -Identity "Redmond 1" -NumberPattern "^\+1(425|206) (\d{7})$" -OnlinePstnGatewayList sbc1.contoso.biz, sbc2.contoso.biz -Priority 1 - OnlinePstnUsages "US and Canada" Step 3: Create a voice routing policy.
Step 4: Assign the voice routing policy to a user.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 36
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You have 10 SIP devices that were used in a previous phone system.
You verify compatibility with Teams Phone.
You need to ensure that users can call from SIP devices in Teams.
What should you do?
- A. Assign a Teams Phone Standard add-on license to each SIP device.
- B. Assign a Microsoft Teams Shared Devices license to each SIP device.
- C. Configure a calling policy.
- D. Configure a configuration profile.
Answer: C
NEW QUESTION # 37
......
Truly Beneficial For Your Microsoft Exam: https://www.passexamdumps.com/MS-721-valid-exam-dumps.html
View All MS-721 Actual Exam Questions, Answers and Explanations for Free: https://drive.google.com/open?id=1dwweqs5I5cjH3GfptMySnKsGg_yQ7uHR
