Avaya 6002.1 Exam : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

Avaya 6002.1 exam
  • Exam Code: 6002.1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Sep 09, 2026
  • Q & A: 69 Questions and Answers
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Avaya 6002.1 Exam Syllabus Topics:
SectionWeightObjectives
Maintenance and Troubleshooting20%- System monitoring and health checks
- MWI, messaging, and call quality troubleshooting
- Failover, survivability, and fallback procedures
- Alarm and log analysis
System Administration and Configuration25%- CM Messaging mailbox and user provisioning
- Call routing, coverage, and call handling
- Endpoint and station setup
- System parameters and feature configuration
Installation and Initial Configuration25%- License file installation and validation
- CM Messaging R6.0 deployment and setup
- Avaya Aura Communication Manager R6.0 installation
- Server and media gateway integration
Integration and Protocols20%- Integration with Session Manager and System Manager
- Trunk configuration and shuffling/hairpining
- Network and security configuration
- SIP, H.323, DCP protocols configuration
Features and Applications10%- Capacity and performance management
- Messaging features and administration
- Advanced communication features
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question #1

Which MAC address is recommended for the license file?

  • A. The MAC address of the Console domain
  • B. The MAC address of the CM host name
  • C. The MAC address of the DOM0
  • D. The MAC address of the CM eth0 port
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which two statements regarding shuffling and hairpining are true? (Choose two)

  • A. Hairpining does not use media processor resources.
  • B. A call between a DCP endpoint and H.323 end point can be shuffled.
  • C. Shuffling release media processor resources.
  • D. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #3

A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)

  • A. The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
  • B. Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
  • C. IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
  • D. A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #4

When using the Avaya Site Administration GSDI interface, which command would be use to built a new telephone set with the extension of 1000?

  • A. Add station 1000
  • B. Add set 1000
  • C. New station 1000
  • D. Build station 1000
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which gateway command resets the Gateway back to factory default?

  • A. Reset
  • B. Softboot
  • C. Nvram init
  • D. Restart
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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