Avaya 7004 Exam : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Introduction to Avaya Aura Maintenance 7004 Exam

Avaya Aura Maintenance 7004 Certification Exam validates the ability to implement, prepare, install, configure, implement validation and implement troubleshooting the Avaya Communication Server 1000. The Avaya Aura Maintenance 7004 offers a comprehensive suite of scalable solutions for dynamic contact center environments providing sophistication and differentiation in the care offered to their customers. Call center administrator or professional who is into Operation Maintenance usually hold or pursue this certification and you can expect the same job role after completion of this certification.

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Topics of Avaya Aura Maintenance 7004 Exam

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Avaya Aura Maintenance 7004 exam dumps will include the following topics:

1. Dialing Plans

• Configure IP telephone in Zone Based Dialing.
• Identify the attributes of the Zone Based Dialing.
• Identify, isolate, and correct IP Peer Networking issues.
• Prepare the System for IP Peer Networking.
• Configure the Call Server Database to support the Zone Based Dialing.
• Configure the Call Server Database to support ESA.
• Distinguish between types of dialing plans.
• Enable and configure H.323 and SIP Gateway properties on the Call Server.
• Identify the key components of the IP Peer network.

2. Networking

• Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
• Given a description of a networking issue, determine what action should be taken to resolve the issue.
• Validate that the system programming meets the customer requirement.
• Given a BARS database output, determine the correctness of the programming to process a call.
• Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
• Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
• Identify the required network signaling types in a network configuration.
• Identify the prompts and responses required to provision network signaling.
• Identify the components that comprise an ESN network.
• Given programming output, verify that the coordinated dialing plan is properly provisioned.
• Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
• Given a network diagram and dialing plan, determine the location codes to be used in the network.
• Given a customer's dialing plan and routes, determine the parameters that will satisfy the routing.
• Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.

3. Administration and Maintenance

• Given customer requirements, determine techniques, features and services that restrict user access to system resources.
• Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
• Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
• Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
• Describe the Subscriber Manager Database synchronization mechanisms.
• Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
• Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
• Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
• Describe the basic functionality of commonly- used user interfaces.
• Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
• Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.

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