Cisco 642-770 Exam : Operational Foundations for Cisco Service Provider Core Networks

Cisco 642-770 exam
  • Exam Code: 642-770
  • Exam Name: Operational Foundations for Cisco Service Provider Core Networks
  • Updated: Sep 12, 2026
  • Q & A: 91 Questions and Answers
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Cisco 642-770 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Service Provider Network Operations Environment25%- IP NGN and Service Provider Core Architecture
- Network Operations Center (NOC) Structure and Workflows
- ITIL-aligned Operational Processes
Topic 2: Network Monitoring and Management Tools20%- SNMPv2/v3, Syslog, and NTP
- Performance Monitoring and KPI Tracking
- Cisco IOS / IOS XR Management Features
Topic 3: Change and Release Management20%- Risk Assessment and Implementation Planning
- Post-change Verification and Documentation
- Change Request Lifecycle
Topic 4: Incident and Problem Management25%- Escalation Procedures per SLA
- Incident Detection, Logging, and Classification
- Root Cause Analysis and Problem Resolution
Topic 5: Troubleshooting Methodologies10%- Layer 2/3 and Service-Specific Issues
- Documentation and Knowledge Transfer
- Systematic Troubleshooting Approach
Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:
Question #1

How would you identify and assign change risk?

  • A. by reviewing impact and probability
  • B. by reviewing impact and priority
  • C. by reviewing severity and probability
  • D. by reviewing severity and impact
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Which method of traffic analysis allows you to consider the effect of growth and failures on the existing network?

  • A. service take-up trend analysis
  • B. modeling the network
  • C. traffic trend analysis
  • D. NetFlow analysis
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

According to the ITIL@ v3 framework, what is the primary purpose of knowledge management?

  • A. to gather, analyze, store, and share knowledge and information within an organization
  • B. to improve efficiency by reducing the need to rediscover knowledge
  • C. to track problems
  • D. to maintain information about the configuration items needed to deliver a service
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

What would this script provide?
#!/bin/bash for host in 192.168.1.1 192.168.1.2 192.168.1.3 do telnet $host echo "ls *.txt" echo "logout" done

  • A. Nothing, interactive remote shells are not supported in bash.
  • B. A listing of all text files in the remote host's directory.
  • C. Nothing, the given host list is not quoted.
  • D. Nothing, no login information is provided.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

According to Cisco IOS Management Best Practices, which four areas are specified for configuration consistency? (Choose four.)

  • A. HA Standards Template
  • B. Configuration Restoration Convention
  • C. IP Standards Template
  • D. Device Naming Convention
  • E. Global Standard Configuration Template
  • F. Sample Protocol Standard Configuration Template
  • G. Documentation Standards Template
Reveal Solution  Discussion  0

Correct Answer: C,D,E,F  🗳️

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