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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An engineer is troubleshooting call quality issues between central headquarters and a remote branch location. When on an active call, the engineer watches the call statistics on the IP phone and notices that the max jitter is 100 ms.
What is the maximum amount of jitter that the engineer should set to maintain a high-quality call?

A) 50 ms
B) 30 ms
C) 10 ms
D) 5 ms

2. A voice engineer is updating a user extension in Cisco Unity Connection using the Sync Users option. Which two settings must be updated in Cisco Unified Communications Manager to successfully update the Cisco Unity Connection? (Choose two.)

A) user IP phone firmware
B) primary MAC address of the IP phone
C) UC profile in the user profile
D) primary extension on the user device
E) primary extension in the user profile
F) soft key template on the user device

3. Which Cisco IOS command should you use to view the configuration of voice dial peer 911?

A) show dialplan dialpeer 911
B) show dial-peer voice 911
C) show dialplan number 911
D) show event-manager consumers 911

4. When a phone that is registered as a Skinny Client Control Protocol device goes off hook, which counter gets incremented until it goes back on hook?

A) CallsCompleted
B) CallsInProgress
C) CallsActive
D) CallsAttempted

5. Which issue does CAS signaling on a T1 circuit create?

A) An extra signaling bit is added to the sixth frame to carry signaling information.
B) Signaling bits are added to the signaling stream to create extended super frames.
C) Signaling bits are subtracted from each frame, which causes a significant loss of voice quality.
D) A signaling bit is subtracted from every sixth frame to carry signaling information.

Solutions: