IBM 000-586 Exam : IBM Case Manager V5.1

IBM 000-586 exam
  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: Aug 29, 2026
  • Q & A: 132 Questions and Answers
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IBM 000-586 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Deploying and Testing a Case Solution8%- Solution templates and packaging
- Deployment structure and limitations
- Testing and validation procedures
Topic 2: Migrating a Solution to Production9%- Production environment configuration
- Migration requirements and steps
- CMAC and FileNet Deployment Manager usage
Topic 3: Extending a Case Management Solution14%- FileNet P8 and BPM extension capabilities
- Custom widgets and eForms integration
- REST APIs and custom application development
- ILOG JRules and business rules integration
Topic 4: Designing a Case Solution39%- Case Builder and solution artifacts
- Custom business space pages
- Case Manager object model
- Security model and access control
- Bundled components and integration scenarios
- Case tasks, process fragments and workflows
- Case Client and space templates
Topic 5: Business Analytics and Metrics9%- Case Analyzer and Case Monitor
- Reporting and performance metrics
- Cognos Real-time Monitoring integration
Topic 6: Planning, Architecture, Installation and Configuration21%- Solution applicability and use cases
- IBM Case Manager architecture overview
- Minimum installation and system requirements
- Project areas and add-on software
- Integrated products and licensing model
- Development vs production environment differences
IBM Case Manager V5.1 Sample Questions:

Question 1

Content Analytics is used to analyze the structured and unstructured contents of cases to identify actionable insights. What are two examples of unstructured content? (Choose two.)

A. Solution custom attributes
B. Case Comments
C. Date the case was opened
D. Case ID
E. Case Documents


Question 2

When using FileNet Deployment Manager to copy a solution from a design environment to a production environment, the copy is performed from what source to what destination?

A. From development design object store to production design object store.
B. From development target object store to production design object store.
C. From development target object store to production target object store.
D. From development design object store to production target object store.


Question 3

Before a case property can be exposed to the Case Analyzer, what Content Engine events must be audited?

A. Creation Event, Deletion Event, Update Event
B. Change State Event, File Event, Update Event
C. Change State Event, Creation Event, Delete Event
D. Creation Event, Deletion Event, Checkin Event


Question 4

Which must be installed and configured with IBM Case Manager to enable IBM Sametime?

A. Only IBM Sametime proxy server and Lotus Domino server
B. Only Lotus Domino server, IBM Sametime client, and IBM Sametime proxy server
C. Only IBM Sametime client and Lotus Domino server
D. Only Lotus Domino server, IBM Sametime community server, and IBM Sametime proxy server


Question 5

A solution designer deploys a solution from the Case Builder in the test environment. When the solution is deployed for the first time, which spaces are created by default?

A. Solution space, step pages space, and case pages space
B. Only step pages space and case pages space
C. Only solution space and step pages space
D. Only solution space and case pages space


Solutions:

Question 1
Answer: B,E
Question 2
Answer: A
Question 3
Answer: A
Question 4
Answer: D
Question 5
Answer: A

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