WGU Organizational-Behavior Exam : WGU Organizational Behavior (GTO1, C715)

WGU Organizational-Behavior exam
  • Exam Code: Organizational-Behavior
  • Exam Name: WGU Organizational Behavior (GTO1, C715)
  • Updated: Aug 27, 2026
  • Q & A: 42 Questions and Answers
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WGU Organizational-Behavior Exam Syllabus Topics:
SectionObjectives
Topic 1: Motivation and Performance- Goal setting and performance management
- Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory)
Topic 2: Teams and Group Dynamics- Team formation and development stages
- Group decision-making and conflict resolution
Topic 3: Communication and Decision Making- Organizational communication processes
- Decision-making models and biases
Topic 4: Leadership and Management- Power, influence, and authority
- Leadership styles and theories
Topic 5: Ethics and Organizational Responsibility- Corporate social responsibility
- Ethical decision making in organizations
Topic 6: Human Resource and Workplace Behavior- Recruitment, selection, and onboarding concepts
- Performance evaluation and feedback systems
Topic 7: Organizational Structure and Culture- Organizational design and structure types
- Organizational culture and change
Topic 8: Foundations of Organizational Behavior- Individual behavior in organizations
- Work attitudes and job satisfaction
- Definition and scope of organizational behavior
WGU Organizational Behavior (GTO1, C715) Sample Questions:

Question 1

Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A. Problem-solving teams
B. Self-managed teams
C. Production teams
D. Virtual teams


Question 2

Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A. A system that emphasizes group rewards for maximizing productivity
B. A system that emphasizes individual rewards for aggressive competitiveness
C. A system that emphasizes rewards for individual contributions as well as for selfless contributions
D. A system that emphasizes group rewards based on aggressive competitiveness


Question 3

What is a positive effect of a cohesive group?

A. Promoting value flexibility
B. Reducing group norm effect
C. Bringing heterogeneity to the process
D. Improving group productivity


Question 4

If a work group's goal is to share information, what is a work team's goal?

A. To reduce costs
B. To maximize random and varied skills
C. To maximize individual inputs
D. To create collective performance


Question 5

A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A. Intellectual coherence
B. Authoritarian personality
C. Interpersonal skills
D. Propensity for social loafing


Solutions:

Question 1
Answer: B
Question 2
Answer: C
Question 3
Answer: D
Question 4
Answer: D
Question 5
Answer: C

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