ISQI CTFL-UT Exam : ISTQB Certified Tester-Foundation Level - Usability Testing

ISQI CTFL-UT exam
  • Exam Code: CTFL-UT
  • Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
  • Updated: Sep 12, 2026
  • Q & A: 40 Questions and Answers
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ISQI CTFL-UT Exam Syllabus Topics:
SectionObjectives
Topic 1: Fundamentals of Usability- Usability concepts and definitions
- Human factors in software usage
- User experience (UX) principles
Topic 2: Analysis and Reporting- Defect reporting and UX reporting
- Usability metrics (effectiveness, efficiency, satisfaction)
- Interpreting usability findings
Topic 3: Usability Evaluation Methods- User observation and feedback methods
- Cognitive walkthrough
- Usability testing approaches (moderated/unmoderated)
- Heuristic evaluation
Topic 4: Planning and Designing Usability Tests- Test scenarios and task design
- Test participants and user profiles
- Test objectives and scope definition
Topic 5: Usability in Software Development Lifecycle- Usability considerations in design and implementation
- Integration of usability in requirements
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question #1

Which of the following statements about usability test scripts is wrong?

  • A. It is a checklist used by the moderator of a usability test.
  • B. It contains post-session interview questions.
  • C. It contains pre-session interview questions.
  • D. It contains answers to the test questions.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

  • A. The usability of the website is good - five minutes is a fair amount of time
  • B. That depends on the accessibility of the website
  • C. The usability of the website is bad - five minutes is way too long
  • D. That depends on the context of use as users may have different expectations
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

Which of the following is a principal task of the usability tester role?

  • A. Discuss findings from usability test
  • B. Communicate with test participant
  • C. Perform pre-session briefing of participants
  • D. Define testing tasks
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Why are positive usability findings of high importance? Which of the following statements is wrong?

  • A. Positive findings are of high importance because they can be used in the report to justify the costs of the test.
  • B. Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
  • C. Positive usability findings allow a better view of the usability of the product.
  • D. Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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