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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager Architecture | 15-20% | - System redundancy and failover - Communication Manager messaging - Feature Server functionality - System components and architecture |
| Topic 2: Administration Tasks | 25-30% | - System management using SAT/CLI - User and extension administration - Feature activation and management - Security administration - Hunt groups and call center configuration |
| Topic 3: Installation and Configuration | 20-25% | - Licensing setup - Hardware requirements and installation - Network settings and connectivity - Initial system configuration |
| Topic 4: Maintenance and Troubleshooting | 20-25% | - System monitoring - Backup and recovery procedures - Common issue resolution |
| Topic 5: Integration and Advanced Features | 10-15% | - Migration considerations - Unified Communications features - SIP integration basics |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
Why are live monitoring and trace commands valuable in system maintenance?
- A. They provide historical data analysis.
- B. They reduce the need for manual system checks.
- C. They automate most of the administrative tasks.
- D. They allow for immediate correction of network issues.
Which live monitoring and trace commands are essential for real-time diagnostics in Communication Manager?
- A. reset, restart, set time
- B. traceSM, list trace, monitor traffic
- C. backup, save translation, restore
- D. ping, traceroute, nslookup
In what ways does Alternate Route Selection (ARS) work to improve communication efficiency?
(Choose Three)
- A. It minimizes the need for manual intervention in routing decisions.
- B. It reduces costs by choosing cheaper routes.
- C. It increases security by frequently changing routes.
- D. It ensures business continuity by providing backup routes.
- E. It improves call quality by selecting the best available network.
How does applying a Class of Service (COS) to a user affect their interaction with Communication Manager?
- A. It provides the user with unlimited call capabilities.
- B. It restricts the user to using only encrypted communications.
- C. It allows the user to bypass login procedures.
- D. It determines the level of access to various call handling features.
What does the Call Pickup feature enable in Communication Manager?
- A. Automatic call forwarding to another group
- B. Recording calls automatically when picked up
- C. Allowing users to answer a call that is ringing on another extension within their group
- D. Locking the station after a call is picked up
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