Avaya 31860X Exam : Avaya IX™ Calling Design Exam

Avaya 31860X exam
  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Sep 12, 2026
  • Q & A: 62 Questions and Answers
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Avaya 31860X Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Deployment & Troubleshooting10%- Monitoring and performance optimization
- Common design issues and resolution
- Deployment planning and validation
Topic 2: Core Solution Design25%- Avaya IX Calling core components design
- Call routing and handling design
- Media and signaling design
- User and device provisioning model
Topic 3: Design Principles & Requirements Analysis20%- Network infrastructure assessment
- Customer requirements gathering
- Dial plan and numbering scheme design
- Scalability and redundancy planning
Topic 4: Integration & Interoperability20%- Integration with PSTN and legacy systems
- Interoperability with Avaya Aura
- Third-party application integration
Topic 5: Avaya IX Calling Overview10%- Key features and benefits
- Solution architecture and components
- Integration with other Avaya platforms
Topic 6: Security & Compliance15%- Security framework and policies
- Regulatory compliance requirements
- Encryption and authentication
Avaya IX™ Calling Design Sample Questions:
Question #1

You are working on a proposal for a location with the following requirements:
* 275 H.323 stations
* 125 analog stations
* 8 voice mail channels/ports needed
* G7.ll should be used for station to station calls
* T1s needed in 6 stations per trunk sizing
Which statement describes how to calculate the number of T1cards required?

  • A. Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, then divide by 23, and round up the remainder.
  • B. Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, and round up the remainder.
  • C. Calculate the sum of the H.323 and analog stations, divide by six, and round up the remainder.
  • D. Calculate the sum of the H.323 and analog stations, divide by six, then divide by 23, and round up the remainder.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

You are trying to determine how many Basic and Mainstream licenses are needed to support a proposal for Avaya IX Messaging.
Which feature requires a Mainstream license?

  • A. Full synchronization with 0365 email applications
  • B. Distribution lists
  • C. Multiple Telephone User Interfaces (TUIs)
  • D. Multiple greetings
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

You are planning a branch location that requires Tl/El Public Switched Telephone Network (PSTN) trunks.
There will be a peak hour usage of 1 PSTN trunk for every 20 of the 500 users.
How many PSTN trunks and DSP resources will be needed to support calls between IP telephones and the PSTN in the branch?

  • A. 31 PSTN trunks and 32 DSP resources
  • B. 25 PSTN trunks and no DSP resources
  • C. 26 PSTN trunks and 27 DSP resources
  • D. 25 PSTN trunks and 25 DSP resources
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?

  • A. Set the CAC limit to 2 Mbps just for voice traffic at the headquarters main office WAN connection.
  • B. Set the CAC limit to 10 incoming calls and 10 outgoing inter-branch calls at each branch.
  • C. Set the CAC limit to 20 inter-branch calls for each branch location.
  • D. Set the CAC limit to 200 intra-branch calls globally in the WAN network.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

You are adding 1400 users to an existing Avaya Aura communication core- The customer wants the same services for alt users, but with this expansion there Is not enough bandwidth for audio and video calls for all.
If the bandwidth parameter Is set lower than the minimum video requirement, what will happen to users Initiating audio and video calls?

  • A. Audio and video calls will connect for some users.
  • B. Audio calls will connect and video calls will connect as audio calls.
  • C. Audio and video calls will connect for all users.
  • D. Audio calls will connect but video calls will not initiate.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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