CompTIA 220-1002 Exam : CompTIA A+ Certification Exam: Core 2

CompTIA 220-1002 exam
  • Exam Code: 220-1002
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Sep 14, 2026
  • Q & A: 850 Questions and Answers
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About CompTIA 220-1002 Exam Questions

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Preparation Options for CompTIA 220-1002 Exam

Studying is an important part when you want to take the CompTIA 220-1002 test, because without proper preparation, it will be near impossible for you to master the exam content. Luckily, there are many materials that you can use including the official ones. If you visit the CompTIA website, you can find many options that you can use to prepare for this test. One of the main tools that you need to use is books. When choosing a guide, make sure that you opt for the one that is easy to understand and that covers all the topics in detail. Some of the books that you can use are as follows:

  • CompTIA A+ Certification All-in-One Exam Guide (Exams 220-1002 & 220-1002);
  • CompTIA A+ Core 2 220-1002 Certification Study Guide;
  • CompTIA A+ Complete Study Guide: Exam 220-1001 & Exam 220–1002.

Another resource that you will find on the CompTIA website is practice labs and workshops. Reading the theory and concepts will not be enough to ace this exam and that is why using these labs will help you a great deal. Practical exposure is very important, so you should take a closer look at them. Last but not least, CompTIA also offers online training and instructor-led training courses. This is one of the most interactive ways to study for this certification test. All of these courses and classes are designed by the experts who know a lot about the subject, so they can help you drastically during your preparation.

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CompTIA 220-1002: Requirements

There are no official requirements for taking the 220-1002 certification exam. However, it is recommended that the candidates possess some basic experience in the use of PC, web, and Windows. 9-12 months of practical experience either in the field or the lab will be an added advantage.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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Prerequisites for CompTIA 220-1002 Exam

The 220-1002 (Core 2) exam is designed for a certain target audience, so you should go for this test if you believe that you fall into this category of people. The ideal candidates for this exam are those individuals who work as technical support, IT help desk, or IT support specialists. It is also suitable for those who want to get the required skills and prove them with the associated certification to become such a professional. You can also increase your chances for success by having at least a year of experience as an IT specialist before going for this test. Without that experience, you may have some struggles while learning the exam content and answering the questions.

CompTIA 220-1002 Exam Syllabus Topics:
SectionWeightObjectives
Software Troubleshooting28%- Windows troubleshooting
  • 1. Startup and boot issues
    • 2. Application and OS errors
      - System and application troubleshooting
      • 1. Performance issues
        • 2. Common software problems
          Operating Systems28%- Other operating systems
          • 1. macOS basics
            • 2. Linux fundamentals
              - Windows operating system configuration and management
              • 1. Windows features and tools
                • 2. Command-line tools and utilities
                  Operational Procedures22%- Safety and environmental procedures
                  • 1. Proper disposal of hardware components
                    • 2. Safety best practices
                      - Professionalism and communication
                      • 1. Customer service techniques
                        • 2. Documentation and reporting
                          Security22%- Security practices
                          • 1. Wireless security
                            • 2. Authentication and access control
                              - Threats and vulnerabilities
                              • 1. Social engineering awareness
                                • 2. Malware types and mitigation

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